At Chic & Charmed, we strive to ensure that your orders are processed efficiently and delivered promptly. Please review the details of our shipping policy below.

1. Processing Time

• Orders are typically processed within 2-5 business days of purchase. During peak periods or holidays, processing times may be slightly longer.
• Once your order has shipped, you will receive an email confirmation with a tracking number to monitor your package.

2. Shipping Destinations

• Currently, we only ship to addresses within the United States.
• We are unable to ship to P.O. boxes or APO/FPO addresses.

3. Shipping Methods and Costs

• Shipping fees are calculated at checkout based on the weight of your order and selected shipping speed.
• Free Standard Shipping is available on orders over $79.

4. Delivery Time

• Standard shipping typically takes 3-5 business days from the date of shipping.
• Please note that delivery times may vary due to external factors beyond our control, such as weather, carrier delays, or high shipping volumes during peak times.

5. Tracking Your Order

• Once shipped, you will receive an email with a tracking link to monitor the progress of your delivery. If you do not receive your tracking information, please contact us at support@chicandcharmed.com.

6. Delayed or Lost Packages

• If your package has not arrived within the expected delivery window, please contact us at support@chicandcharmed.com. We will assist in locating your package with the carrier.
• Chic & Charmed is not liable for lost or stolen packages once delivery is confirmed by the carrier. We recommend ensuring a secure delivery location or using the carrier’s pickup options if available.

7. Incorrect Shipping Address

• Please double-check your shipping address at checkout. We cannot be responsible for items delivered to incorrect addresses provided by customers. If you notice an error, contact us immediately at support@chicandcharmed.com, and we will do our best to assist.

8. Changes to this Policy

• Chic & Charmed reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and by placing an order, you agree to the terms as outlined.

Contact Us

If you have any questions regarding our shipping policy, please reach out to us at support@chicandcharmed.com.

Effective Date: 10 / 30 / 2024