At Chic & Charmed, we strive to ensure you love your purchase. If you’re not satisfied, we accept returns of unworn clothing items with original tags and clear garment packaging with the SKU label. Please note that exchanges are not available.

Return Process:

• Return requests must be initiated within 7 days of receiving your order, based on the delivery date shown in tracking. Items should then be shipped back within 7 days of the return request to qualify for a full refund.
• For orders delivered in multiple packages, the 7-day window starts from the final package’s delivery date.
• Returns that do not meet these criteria may incur a 20% restocking fee or be declined altogether.

Additional Details:

• Shipping and handling charges are non-refundable. Return shipping costs are the customer’s responsibility unless the return is due to a shipping error or damaged item.
• Once we receive your returned package, allow 5-7 business days for processing. You will receive a confirmation email once your return is complete.

Non-Returnable Items:

• Beauty products
• Bodysuits
• Face masks
• Intimates and lingerie
• Jewelry
• Swimwear
• Open-pack wholesale orders

Thank you for shopping with Chic & Charmed. We’re here to make your experience as seamless as possible!