What types of products does Chic & Charmed offer?
At Chic & Charmed, we offer a carefully curated collection of women’s outfits, jewelry, and accessories. From elegant dresses to versatile bags and dazzling jewelry, our products are designed to suit every occasion and style preference.
Do you only sell in the United Kingdom?
Yes, currently, we only ship within the United Kingdom. However, we plan to expand to Europe in the near future. Stay tuned for updates!
Are your products made in the UK?
We offer a mix of UK-made and cross-border (imported) products. Our UK-made items are crafted locally and are shipped within 3-5 days. Imported products are carefully sourced to bring global trends to your doorstep and are delivered in less than 10 days.
How long does it take to process and ship an order?
All orders are processed within 3 days. In rare cases, processing may take up to 5 days. Shipping times vary:
UK-made products: 3-5 days
Cross-border (imported) products: Less than 10 days
How much does shipping cost?
We offer flat-rate shipping for £5.99 on all orders. For orders over £49, shipping is completely free!
What is your return policy?
We offer a hassle-free 10-day return window after the product is delivered. Products must be returned in their original packaging and undamaged. Please note that earrings, for hygiene reasons, cannot be returned. Contact our support team at support@chicandcharmed.com for assistance.
How can I track my order?
Once your order is processed and shipped, you’ll receive a confirmation email with a tracking number. Use the provided link to track your order in real time.
Where can I find the size chart for clothing?
Each product description includes a detailed size chart. Please refer to the product page for accurate sizing information.
Do you offer gift wrapping or special packaging?
At the moment, we do not offer gift wrapping. However, our packaging is elegant and secure, ensuring your items arrive in perfect condition.
How can I contact Chic & Charmed?
For any inquiries or support, you can reach out to us at support@chicandcharmed.com. We’re here to help with any questions or concerns.
Do you have a loyalty program or discounts?
We occasionally offer special promotions and discounts. Keep an eye on our website and social media channels for updates on exclusive offers.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placing them. After this period, we begin processing the order, and changes may not be possible. For urgent requests, contact us at support@chicandcharmed.com as soon as possible.
How do I care for the products I purchase?
Detailed care instructions are provided on each product page. For clothing, we recommend following the washing and handling guidelines to maintain quality and longevity.
Are your products sustainable or eco-friendly?
We strive to include sustainable and eco-friendly options in our collection whenever possible. Check individual product descriptions for information on materials and sustainability.
Do you offer wholesale or bulk orders?
While we do not offer wholesale options, we can provide bulk orders upon request. Please email us at support@chicandcharmed.com for more details.
