Last Update Date: 01/12/2025
At Chic & Charmed, we are committed to delivering your orders quickly and efficiently across the United Kingdom. Please review our shipping policy for details on processing times, delivery options, and other important information.
1. Shipping Coverage
- We currently ship only within the United Kingdom.
- We do not offer international shipping at this time.
2. Processing & Dispatch Times
- Orders are processed within 1-3 business days (Monday-Friday, excluding public holidays).
- Once your order is dispatched, you will receive a confirmation email with tracking details.
3. Delivery Times & Shipping Options
- Standard delivery: 3-5 business days after dispatch.
- Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high demand periods.
4. Shipping Costs
- Standard shipping fee: Calculated at checkout based on your order weight and destination.
- Free shipping: Available on orders over £69.90.
5. Tracking Your Order
- Once dispatched, you will receive an email with tracking information.
- You can track your order using the provided tracking number on the courier’s website.
6. Failed Deliveries & Incorrect Addresses
- Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If a delivery attempt fails due to an incorrect address or absence, the courier may leave a notice for re-delivery or collection.
7. Delays & Lost Packages
- If your order is delayed beyond the estimated delivery timeframe, please contact us at support@chicandcharmed.com.
- In rare cases of lost packages, we will work with the courier to investigate and resolve the issue.
8. Contact Us
If you have any questions or concerns about your order’s shipping status, please reach out to our support team:
Email: support@chicandcharmed.com
We appreciate your trust in Chic & Charmed and strive to provide the best shipping experience possible!
